Frequently Asked Questions
Everything you need to know about shopping with CONRADO.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental US, while international delivery times vary by location.
How can I return an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Where are CONRADO garments manufactured?
We take pride in ethical production. Our collections are designed in-house and manufactured in small batches by skilled artisans to ensure the highest quality and fair labor practices.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.
Do you restock items that are sold out?
Because we focus on limited-edition collections to reduce waste, we rarely restock specific styles. We recommend signing up for our newsletter to be the first to know about new drops and occasional restocks.